Updated 27 December, 2024.
At OAAK Collective, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services. It complements the Folyeo platform’s Privacy Policy, which adheres to relevant data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
When you use our services, we collect:
Personal Details: Name, email address, phone number, and billing address.
Service Information: Project details and your preferences.
Payment Information: Processed securely via Folyeo’s payment gateway (we do not store payment details).
We use your information to:
- Provide and manage our design services.
- Communicate with you about your bookings and updates.
- Comply with legal requirements.
3. Legal Basis for Processing
We process your data based on:
Your Consent: When you allow us to collect and use your data.
Contractual Needs: To deliver the services you have booked.
Legitimate Interests: To improve our services and stay in touch.
4. Data Sharing and Third Parties
Folyeo Platform: Your data is shared with Folyeo for bookings, payments, and communication. They act as a data processor.
Service Providers: We may share your data with trusted vendors to help us deliver services (e.g., couriers, suppliers, associates).
Legal Requirements: We may disclose your data if required by law.
We keep your data only as long as necessary to fulfill the purposes in this policy or as required by law. Afterward, your data will be securely deleted.
6. Your Rights Under GDPR
As an EU-based user, you have the right to:
Access: Request your personal data.Correction: Correct inaccurate or incomplete data.
Deletion: Request the deletion of your data when it's no longer necessary.
Restriction: Restrict processing in certain cases.Data Portability: Transfer your data to another service.
Objection: Object to processing based on legitimate interests.
We take the necessary steps to protect your data from unauthorized access or loss, including secure payment processing through Folyeo.
8. Data Processing on Folyeo
Our services are hosted on the Folyeo platform, which handles secure hosting, payment processing, and booking management.
Folyeo’s Privacy Policy governs their data handling practices, while this Privacy Policy covers how we manage your data within our services.
For details on how Folyeo handles your data, please refer to their
Privacy Policy here.
OAAK does not collect data from children under the age of 16 without parental consent. If we have done so unintentionally, please contact us to notify, and we will remove it immediately.
10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. Please review it periodically.
If you have any questions or concerns about this Privacy Policy, please contact us at:
By using our services, you confirm that you have read, understood, and agree to this Privacy Policy.